At EcoArcis, we are committed to providing valuable educational experiences. Please read our policy carefully regarding cancellations, transfers, and refunds.
1. Course / Workshop / Seminar Cancellation by Participant
- Cancellations must be submitted in writing via email to support@ecoarcis.com.
- Cancellations made more than 14 days before the course start date are eligible for a full refund, minus a processing fee of ₹1000.
- Cancellations made within 7-14 days of the course start date are eligible for a 50% refund.
- No refunds will be provided for cancellations made less than 7 days before the start date or for no-shows.
2. Transfer of Enrollment
- Participants may request to transfer their registration to a future session (if available) at least 7 days before the course start date.
- Transfer requests are subject to availability and approval.
- A small administrative fee (₹500) may apply for each transfer.
3. Course / Workshop Cancellation by EcoArcis
EcoArcis reserves the right to cancel, reschedule, or postpone a course/workshop due to unforeseen circumstances (e.g., low enrollment, instructor illness).
In the event of cancellation by us, participants will have the option to:
- Receive a full refund, or
- Transfer to a future session at no additional cost.
4. Refund Process
- Approved refunds will be processed to the original payment method within 7-14 business days after confirmation.
- Please note that bank processing times may vary.
5. Non-Refundable Items
- Digital Courses, recorded webinars, or materials already accessed or downloaded are non-refundable.
- Any course marked as "Non-Refundable" at the time of purchase is not eligible for a refund.
6. Special Circumstances
We understand life happens. If you experience exceptional circumstances (such as medical emergencies), please contact us with documentation, and we will review refund or transfer options on a case-by-case basis.